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Shipping policy


- Upon receipt of funds, it may take us up to 5 business days to ship your order specially during peak season, please note that your order may be slightly delayed if ring sizing was ordered.
-The customer is responsible for all customs fees. Please consult your local Customs Office for duties, regulation, and restrictions.
- Gem Auction doesn't charge customers for any handling charge , however , a minimum insurance fee of $3 per each item is charged as standard shipping insurance unless stated otherwise in the item description.

Shipping to all U.S. destinations
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$29.50 Per invoice and up to 250 grams of gross weight
$4.95 for each additional 250 grams within the same invoice and up to a maximum of 1000 grams .plus + $3 shipping insurance for each item .

To save you on shipping , we will be combining your won items within one week of winning period in the same invoice upon your request , you can combine your invoices as well by going to ( Buying , Purchases ...and move your mouse over the combine invoice button )

Tracking your Package :

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Shipping to All U.S.destinations will be through (E.M.S) and takes up to 7 business days from the date your package is shipped, you can track your package by going to : ( Purchases ) and click on ( track this package ) for the specific purchase in question.

* The following table is to compare cost of shipping via Fedex Economy service      ( Optional )

Total Cost of Merchandise & Weight

Zone 1

Asian Countries,Australia andCanada.

Zone 2

Germany, France

Netherlands,

Switzerland,

Puerto Rico,

Scotland, Belgium,

United Kingdom,

Italy

Zone 3

Denmark, Turkey,

Greece, U.A.E.,

Ireland, Austria,

Spain, Finland,

Sweden, Norway

Zone 4

Saudi Arabia,Hungary, S. Africa, Virgin Is,Czech Republic

Up to $1,000.00 Up to 1 Kg.

$59.00 Freight & Insurance + $3 handling for each additional item.

$97.85 Freight & Insurance + $3 handling for each additional item.

$117.85 Freight & Insurance + $3 handling for each additional item.

$127.85 Freight & Insurance + $3 handling for each additional item.

$1,000.01 ? $2,999.99 Up to 1 Kg.

$69.95 Freight & Insurance + $3 handling for each additional item.

$107.95 Freight & Insurance + $3 handling for each additional item.

$127.95 Freight & Insurance + $3 handling for each additional item.

$137.95 Freight & Insurance + $3 handling for each additional item.

$3,000.00 ? $4,999.99 Up to 1 Kg.

$79.95 Freight & Insurance + $3 handling for each additional item.

$129.50 Freight & Insurance + $3 handling for each additional item.

$149.50 Freight & Insurance + $3 handling for each additional item.

$159.50 Freight & Insurance + $3 handling for each additional item.

$5,000.00 ? $7,999.99 Up to 1 Kg.

$109.95 Freight & Insurance + $3 handling for each additional item.

$147.95 Freight & Insurance + $3 handling for each additional item.

$167.95 Freight & Insurance + $3 handling for each additional item.

$177.95 Freight & Insurance + $3 handling for each additional item.

  

** FedEx Economy normally takes 7 to 10 business days in transit (may very due to customs) and up to 5 business days processing.

* For any destination that is not listed above, please e-mail to mail to:cs@gemauction.com

  

Shipping to Australia

We provide F.T.A (Free Trade Agreement) Certificate to all our Australian customers Free of charge.
So if you are located in Australia, you can combine as many items as possible in one package
and all what it will cost you is the shipping ($59.00 up to $1,000 value package).There is absolutely no Custom duties for all goods exported from Thailand to Australia.